Sales Manager

About the role

Manage the sales team and provide the resources needed to achieve sales targets. Set and implement sales strategies, support the promotion of listings, and help the team communicate with clients and close sales.

What you’ll do

• Set weekly, monthly and annual sales goals, and track progress through regular team meetings.
• Assess current team processes and procedures, identify improvements, and implement them.
• Achieve growth and sales targets through effective team management.
• Oversee and improve training systems and methods, while developing the team’s culture and vision.
• Research competing property prices and monitor the market to identify prospective buyers.
• Use CRM systems to report sales operations and generated returns to management.
• Prepare and approve sales and client documentation.
• Handle calls and meetings for complex cases, allowing team members to shadow them as part of their training.
• Coordinate with Sales Operations on unit holds, reservations, contracts and lead assignments.
• Review inventory reports and recommend inventory releases and pricing based on market and competitor research.
• Support complex sales and coordinate with the relevant internal or external parties to complete them.
• Conduct orientations for brokers and new sales personnel, and train existing staff to deliver orientations.
• Assign brokers to team members and ensure equal employee opportunity.

Who we’re looking for

• 10–14 years of sales experience; real estate experience is essential.
• Bachelor’s degree in Business Administration or equivalent.
• Proficiency in Microsoft Office.
• Customer Relationship Management (CRM) system.
• Communication, attention to detail, compliance, presentation, planning and organisation, problem solving, results orientation, consulting and advising, critical thinking, and people management.